SPECIALIST - HR

Hard Rock Hotel & Casino Tejon is located less than 15 miles south of Bakersfield, on Tejon Indian tribal land in Mettler, situated at the southernmost tip of California’s Southern San Joaquin Valley and nestled near the base of the historic Grapevine mountain pass that connects Southern California to the Central Valley. This region of the San Joaquin Valley is home to one of the most productive agricultural counties in the country and is the center point of the state with access to the Central Coast and both Northern and Southern California within a couple hours’ drive. This project is the first of its kind in Kern County and will be constructed in two phases. The first phase will consist of an approximately 150,000 square foot casino featuring 3,000 slot machines, 48 table games, and multiple food and beverage venue including the renowned Hard Rock Café. Phase II will include a 400 room hotel, 2,800 seat Hard Rock Live event center, that will draw attractions like concerts, performances, and sporting events to name a few. In addition some of music’s most iconic memorabilia will be on display.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits! 

Position Summary

Under the direction of the Vice President of Human Resources, the incumbent in this position provides general support to the Human Resources Department in recruiting, training, and engagement functions.

• Creates an atmosphere that induces guests to make Hard Rock Tejon their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to Team Members in order to provide superior guest service.
• Assists other members of the Human Resources Department with assigned projects and various events.
• Provides guidance and assistance to applicants, Team Members and leadership, as needed.
• Assists HR Business Partners with various functions within the applicant tracking system; i.e. screening/sourcing applicants, checking for completed New Hire Paperwork, validating new hires.
• Takes care of any communication needs of all HR areas in a timely manner.
• Administers the Exit Interview and Stay Interview processes, analyzes data and generates reports to operators. 
• Creates, runs and modifies HR reports as needed; generates periodic reports such as transfer, termination reports as required, daily, weekly, or monthly. 
• Maintains strict confidentiality of all data and information.
• Provides timely and courteous internal guest service to Team Members of all levels.
• Attend and participate in meetings and community events, completing follow-up as assigned.
• Attends seminars when needed.
• Other duties as assigned.

(Related education and experience may be interchangeable on a year for year basis)

• Bachelor's Degree in Human Resources or equivalent work experience. 
• Experience with Microsoft Office software specifically in Word and Excel required. 
• Experience working in a high volume traffic and fast paced environment preferred. 
• Excellent customer service skills required. 
• Excellent telephone etiquette is also required. 
• Must have excellent written and oral communication skills.
• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery regulations.
• Prior experience in the Gaming industry strongly preferred.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age or older.

Knowledge

• Microsoft Office Suite and other Human Resource software systems.
• Independently initiating, following up on, and completing assignments, as well as special projects.
• Strong understanding of the gaming industry and the Hard Rock brand.
• Sound interpersonal judgment and decision-making skills in directing administrative tasks, using discretion when necessary, understanding the potential impact on the department. 

Ability

• Ability to communicate effectively with external contacts and all levels of team members.
• Use all required office equipment in an effective and efficient manner.
• Be a self-starter and complete assignments, follow-up, and special projects.
• Work with various computer applications and programs.
• Review and comprehend all necessary documentation.
• Compose, type, route, and file correspondence, etc.
• Be flexible to work varying shifts and time schedules as needed.
• Perform effectively and reliably in a fast-paced environment.
• Interface professionally with business contacts and customers.
• Obtain and maintain all necessary licenses and certifications.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position.

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing guests in a high pressure and fast paced environment.
• Must be able to stand for an entire shift and be able to continuously maneuver throughout the Casino areas.
• Must be able to respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other office equipment.
• Must be able to lift 30 pounds and able to bend, reach and stoop on a limited basis.

WORK ENVIRONMENT

Constant exposure to casino related environmental factors including, but not limited to crowds, secondhand smoke, and excessive noise. Intermittent time in office consisting of environmental factors typical in an indoor, climate-controlled office environment.