MANAGER - COUNT ROOM

The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a highly skilled work force.  The incumbent is also responsible for overseeing and supervising the activities of the Count Room to ensure the integrity of currency and voucher counting derived from the games, as well as ensuring compliance with Gaming commission. 

PRIMARY RESPONSIBILITIES

• Hires, trains, evaluates, motivates, and, when necessary, terminates Count Room personnel in accordance with Hard Rock policies and procedures.
• Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
• Ensures that procedures and proper controls are affected consistently implemented to protect counted receipts.
• Maintains close control over all activity in the Count Room by awareness of changes and/or problems which may affect the security of the currency in the Count Room.
• Schedules Count Room personnel and obtains signatures daily for the Gaming/Lottery commission.
• Observes count, reviews count slips, and reconciles total funds to ensure the integrity of the count.
• Transfers receipts to the Cashier's Office and the corresponding documentation to the Accounting Department on a daily basis.
• Supervises the count and packaging of currency delivered to the Count Room from the bank at the order of the Cashier's Office.
• Operates within the department budget.
• Attend and participate in meetings, completing follow-up as assigned;
• Perform work regularly and predictably.

• This knowledge and these abilities are typically acquired through a minimum of three years’ cashiering or banking experience, or related experience. Management experience required.
• Bachelor’s degree in Accounting, Business, and/or equivalent preferred.
• Excellent English language skills.
• Advanced knowledge of Excel.

SKILLS

• Excellent interpersonal, oral and written communication skills.
• Meticulous, organized and accurate
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently in a changing environment.
• Able to work effectively in a team environment.
• Analyze and think about how possible solutions impact on the entire operation.

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• Ability to lift 30 to 40 lbs.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.