ASST SHIFT MANAGER - TABLE GAM

Responsible for the leading the day to day operation of the Table Games Operation.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Creates and ensures fun-filled, entertaining and exiciting environment.
• Maintains working knowledge of gaming laws.
• Administers the entire operation of an assigned gaming area in compliance with Commission
• Safeguards assets.
• Oversees all transactions in gaming area and reports any outstanding or irregular play to the Table Games Shift Manager.
• Maintains integrity of equipment as well as replacement of damaged or defective cards/dice.
• Ensures proper Cash Transaction Reporting.
• Instructs subordinates in daily performance of their required duties. Reviews Table Games’
• Supervisors and Dealers’ progress and continues training through constructive instruction and
• Tracks and records proper win/loss figures of gaming area for Table Games Shift Manager and is responsible for scheduling team members for the appropriate table games.
• Communicates effectively on a professional level all pertinent gaming information to fellow team members.
• Handles guests’ concerns quickly and efficiently.
• Signatory ability includes the following:
• Fill Request.
• Credit Request.
• Fill Slip.
• Credit Slip.
• Front Money/Marker Request.
• Markers issuance.
• Table Game Inventory form - opener and closer.
• Key logs as prescribed in ICS.
• Progressive Payout Slip.
• Card and Dice Inventory Log.
• Currency Transaction Report.
• Authority to issue complimentary services within approved guidelines.
• Error slips.
• Table ratings.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

• Strong working knowledge of all casino games, full knowledge of craps is required.
• Literate and fluent in English
• Demonstrated ability to communicate effectively, both verbal and written
• Demonstrated ability to deal effectively with employees at all levels
• Strong organizational and analytical skills
• Computer literacy
• Ability to handle complex and emotional issues
• Acts as a role model to other employees and always leads by example
• Adheres to all regulatory, company and department policies and procedures
• Must project professionalism and possess excellent verbal and written communication skills
• Professional appearance
• Team player
• Bachelor’s degree (or equivalent from a two-year college or technical school) or 3-5 years equivalent training/experience required.
• Minimum of five years table games experience with progressive supervisory/management experience required.
• Must be knowledgeable of all table games compliance standards, regulations and procedures.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position.

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing guests in a high pressure and fast paced environment.
• Must be able to stand for an entire shift and be able to continuously maneuver throughout the Casino areas.
• Must be able to respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other office equipment.
• Must be able to lift 30 pounds and able to bend, reach and stoop on a limited basis.

WORK ENVIRONMENT

• Constant exposure to casino related environmental factors including, but not limited to crowds, secondhand smoke, and excessive noise. Intermittent time in office consisting of environmental factors typical in an indoor, climate-controlled office environment.