SUPERVISOR - FACILITIES

The Supervisor is responsible for supervising and coordinating the daily operations of general maintenance mechanics and trades people on assigned shift, relative to corrective, emergency, and preventive maintenance projects.

 Essential Duties

• Must adhere to Hard Rock’s policies and procedures.
• Supervise, assign jobs, and ensure timely completion of projects by maintenance mechanics.
• Perform routine field inspections on-site and at off-site locations.
• Prepare technical reports and maintains logbooks as required.
• Maintain and apply knowledge of applicable fire, health, safety and environmental standards, as well as relevant codes.
• React in a timely manner to emergency situations.
• Coordinate maintenance and modification projects with appropriate department to ensure minimal guest interruption.
• Oversee the supervision of maintenance and repair of facilities and equipment.
• Instruct and train others as required.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Promote positive employer / public relations at all times. Interact wit internal departments as appropriate.
• Other duties as required.

• A combination of education and experience in trades, project management, commercial and hospitality industries
• Proven track record of managerial success in a fast paced environment to drive the business toward success
• Able to make high quality and complex decisions
• Adherence to health/safety, food safety and alcohol consumption regulations
• Thorough understanding and ability to troubleshoot HVAC, electrical, and plumbing systems and components, as well as kitchen equipment
• Must possess strong communication skills with ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization
• Able to motivate, train and guide others to meet performance objectives
• Must be able to work varying shifts and time schedules as needed

SKILLS

• Strong leadership and interpersonal skills 
• Excellent interpersonal, oral and written communication skills.
• Meticulous, organized and accurate
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently in a changing environment.
• Able to work effectively in a team environment.
• Analyze and think about how possible solutions impact on the entire operation.

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• Ability to lift 30 to 40 lbs.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.