SUPERVISOR - PROMOTIONS

The incumbent in this position is responsible for assisting in the development, planning and execution of the promotions, events and other marketing efforts in support of both the Players Club and Player Development areas of the Marketing Department.  The incumbent in this position is responsible for developing an environment that creates excitement for guests.

 Essential Duties

• Assists the Marketing Operations Manager in the formations of theme, format and budget specifications for specific promotions, events and tournaments.
• Assists the Marketing Operations Manager to maintain and create the promotions in the promotional software and Casino Marketplace.
• Formulates & designs rules, processes & policies for promotions and events under the guidance of the Marketing Operations Manager and in accordance with Hard Rock rules and regulations.  Once approved, also follows through to ensure all promotions, events and tournaments are executed in accordance with those submissions.
• Executes promotions and events inside the Casino with duties including but not limited to assisting patrons participating in promotions, completing the necessary paperwork for prizes and awards, checking in guests for marketing functions, and assisting patrons with the redemption process for gifts and other giveaways.
• Ensures collateral, signage, decorations, and other materials for promotions and events are displayed prior to and recovered at the end of each project, promotion or event.
• Works closely with the Players Club, Casino Hosts, VLT Department, Food & Beverage Department, Facilities and Wardrobe Departments in response to variety of guest related issues and related needs.
• Interfaces with operating departments to ensure timely coordination of all event related tasks and requirements.
• Responsible for assisting in the overseeing of interviewing, selection, training and discipline process of subordinate team members.
• Supports Players Club, Player Development events and promotions as needed.
• Supervises all promotions, events and tournament functions and staff when the Marketing Operations Manager is unavailable.
• Performs clerical duties as needed.
• Maintains security and confidentiality of files, records and lists.
• Establishes an effective working relationship with all operating departments.
• Coordinates & communicates with third party vendors.
• Other duties as assigned.

• Six (6) months of experience in promotions, marketing, special events or public relations required.
• Must be proficient in Microsoft Office, specifically in Power Point, Excel and Word.
• Must be able to work a flexible schedule including nights, weekends and holidays.
• Must present a well-groomed appearance.
• Must be able to work with little or no supervision.
• Must be organized and detail oriented.
• Must be able to work harmoniously with co-workers.
• Must have an eye for detail.

SKILLS

• Strong leadership and interpersonal skills 
• Excellent interpersonal, oral and written communication skills.
• Meticulous, organized and accurate
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently in a changing environment.
• Able to work effectively in a team environment.
• Analyze and think about how possible solutions impact on the entire operation.

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• Ability to lift 30 to 40 lbs.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.