Under the direction of the Vice President of Table Games, the incumbent is responsible for managing the overall administrative function of the properties’ Table Games department.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Assists in all administrative and business related matters to ensure a smooth and profitable departmental process.
- Responsible for the support services of operating Table Games and staffing of Table Games Members.
- Oversees and support in the recruitment, hiring and development of the Table Games staff.
- Responsible for maintaining proper levels of gaming employees needed to maintain casino gaming operations.
- Responsible for the oversight of the scheduling of all Table Games personnel, including managing Scheduling Office personnel, delegating scheduling tasks on the floor and maintenance of the Digital Instinct Virtual Roster scheduling program.
- Responsible for administrative tasks including but not limited to processing leaves of absence and time off requests.
- Responsible for database management of all Table Games employees.
- Responsible for ensuring completion of Department Orientation, Post Orientation Training, D/R Supervisor Training, Casino Supervisor and Pit Manager Training.
- Responsible for the oversight of various payroll related functions, such as administering and tracking departmental staff’s Paid Time Off, including reviewing payroll reports for accuracy and researching discrepancies.
- Responsible for ordering and maintaining proper levels of approved cards, gaming layouts, gaming chips, gaming signage and all other miscellaneous gaming equipment or other related materials needed to operate Casino Operations.
- Accountable for being aware of new casino table games, technologies and management methodology within the industry.
- Oversees the on-going benchmarking of the competition in the local market and throughout the industry.
- Responsible for special projects as requested by VP of Table Games.
- Responsible for all Table Game Tournament Submissions.
- Responsible for generating all (as needed) gaming operations reports.
- Responsible for update of all Table Games Procedure Manuals.
- Assists department head in the formulation of departmental budget.
- Function as the point person for answering a wide variety of team member inquiries regarding general departmental policy & information.
- Establishes, maintains and, when necessary, revises department filing system.
- Acts as a liaison between the Table Games department and Purchasing, HR, IT, Payroll.
- Reviews and recommends policy changes to the VP of Table Games in accordance with guidelines/policies.
- Supplies Table Games operational analysis reports to the VP of Table Games and Director of Table Games.
- Reviews, upholds, and maintains Standards of Operation and Management, internal controls, and policies and procedures of the Table Games department.
- Ensures efficiency and effectiveness of the casino operation.
- Maximizes revenue while optimizing labor.
- Ensures that the Casino Operations process, policies & procedures are in accordance with all Gaming Commission Regulations.
- Promotes positive public/employee relations at all times.
- Perform other duties as assigned.