KIOSK ATTENDANT II

Under the direction of the Cage Operations Manager, the incumbent is responsible for controlling and accounting of transactions for the cage windows, main bank, chip bank, check bank and kiosk room. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, accurate, and timely manner. 

Essential Job Functions:

• Exhibit conduct in accordance with all Tejon Gaming Commission Regulations and Hard Rock Casino Tejon’s departmental policies and procedures.
• Responsible for the impress bank issued.  Perform guest and in house monetary transactions.
• Balance and issue impress bank to Floor Attendants, F&B, and Hotel team members.
• Enter patron transactions into the company computer system accurately.
• Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P's), and within the guidelines of Internal Controls. Signs all documents legibly and in accordance with S&P's.
• Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.
• Strictly adhere to department policies and procedures to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices.
• Participate in the daily cage reconciliation process.
• Comply with Federal Title 31 procedures.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Always promote positive public/team member relations.
• Maintain a clean, safe, hazard-free work environment within area of responsibility
• Performs all other duties as assigned.

QUALIFICATIONS:

• High School diploma or equivalent and six (6) months of cash handling experience required. Cage operations experience preferred.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.

Work Environment:

• May be exposed to casino related environmental factors including, but not limited to, secondhand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.