COORDINATOR - PROMOTIONS

PROMOTIONS COORDINATOR

As a Promotion Coordination, this position is responsible for driving interest through direct customer engagement, planning and implementation of the promotions. 

The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members to build customer loyalty. 

Essential Duties

- Assist Promotions Supervisor as requested.

- Official Marketing MC for events and promotions.

- Writing the Fact Sheets and Rules for all Public Promotions and Players Development Promotions.

- Coordinates Promotions & Events area when Promotions Supervisor is unavailable.

- Exclusively handles Hot Spot entries for Public Promotions.

- Assist the Promotions Supervisor with EBS.

- Exclusively owns inventory control for Marketing.

- Formulates the Prize requests forms for the Promotions Supervisor to review.  

- Enters orders into Stratton Warren at the Marketing Operations Managers request.

- Provide and promote the highest level of guest service and outstanding guest relations, while maintaining confidentiality.

- Executes promotions for the Hard Rock, assists patrons participating in promotions and filling out the necessary paperwork required to give away high end prizes and cash.

- Ensures collateral material for promotions and events are displayed prior to and recovered at the end of each project.

- Helps draft BEOs at the Promotions Supervisor’s request.

- Work closely with the Players Club, Casino Hosts, VLT Department, Food & Beverage Department, Facilities and Wardrobe Departments to address a variety of guest related issues.

- Performs clerical duties as needed.

- Assist the Promotions Supervisor in disseminating information about events to all impacted operating departments.

- Ensures the Promotions/Events areas are stocked with necessary supplies, decorations and secures items at conclusion of promotion/event.

- Completes “end of shift” report.

- Other duties as assigned.

SKILLS

- Strong leadership and interpersonal skills 

- Excellent interpersonal, oral and written communication skills.

- Meticulous, organized and accurate

- Extreme confidentiality.

- Familiarity with a variety of computer systems and applications.

- Be flexible to work varying shifts and time schedules as needed.

- Communicate effectively with all levels of employees and guests.

- Manage multiple details and tasks concurrently in a changing environment.

- Able to work effectively in a team environment.

- Analyze and think about how possible solutions impact on the entire operation.

PHYSICAL DEMANDS

Ability to stand and sit for extended periods of time.

Ability to walk distances.

Ability to lift 30 to 40 lbs.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public. 

Closing:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL and strive to foster an inclusive workplace culture for every team member.  Hard Rock Tejon welcomes and encourages applications from people with disabilities.  Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer:

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).